Your source for independent contract verification services and customer care solutions for service providers and call centers worldwide
Who Are We
Horizon Telesource provides accounting, transaction processing, telesales and customer care solutions to its retail
energy clients operating in Pennsylvania, New York, Maryland, Ohio, Ontario, British Columbia and Manitoba.
Our Services
Customer Service
Our customer service agents focus on cultivating and maintaining long-term relationships with your existing customers that automatically translates into increased sales and repeat business for your brand.
Our customer service agents focus on cultivating and maintaining long-term relationships with your existing customers that automatically translates into increased sales and repeat business for your brand. Our agents are superbly trained to be problem solvers and not to be answering machines. We specialize in offering high quality customer service solutions that draws upon our agents’ abilities to strategize, collaborate and implement creative solutions to retain your existing customers and to upsell to such customers.
Telesales
Horizon Telesource has extensive experience in telesales and direct selling of both services and products in a wide range of industry sectors. Our well trained agents make it easier for our clients to reach out to
Horizon Telesource has extensive experience in telesales and direct selling of both services and products in a wide range of industry sectors. Our well trained agents make it easier for our clients to reach out to potential customers and to convert such contacts into sales. We continuously monitor our agents for consistent superior performance to ensure we match your needs to best-in-class telesales services.
Back Office Support
Horizon Telesource industry-specific expertise allows us to customize back office solutions to perfectly match your business needs. Our aim is to enhance your businesses service delivery experience
Horizon Telesource industry-specific expertise allows us to customize back office solutions to perfectly match your business needs. Our aim is to enhance your businesses service delivery experience and at the same time ensuring compliance with industry best practices security and quality standards. We assume responsibility for the back office processes of your business which enables you to focus on the core operations of your business – sales, compliance and energy procurement.
Verification
If your business is looking for contract verification services with a personal touch then look no further. Our voice verification service is the perfect solution that you need for fraud prevention and to add quality to
If your business is looking for contract verification services with a personal touch then look no further. Our voice verification service is the perfect solution that you need for fraud prevention and to add quality to your customer base. We offer both outbound and inbound verification for your convenience. No matter how big or small your business is, we have tailored solutions to meet your verification needs.
Interested but like more information?
Career Opportunities
Grow With Us
We’re looking for talented, committed individuals to join our team as we continue our extraordinary growth trajectory. Experience a high-energy, fast-paced work environment that’s both competitive and rewarding. Learn about our industry and soar with the support of great coaches and sales managers.
We want our people to be inspired, and motivated, we want them to feel proud to belong to our team. That’s why we invest so much in creating the best place for them, through a great work environment, job satisfaction, and development opportunities.
At Horizon Telesource you can find a home for your ideas and talents within a company culture that values our employees as much as our clients.
Potential Opportunities
• Telesales
• Customer Service
• Retention Specialists
• Third Party Verification (TPV)
• Revenue Assurance Analyst
• Trainer / Coach
• Supervisor
What We Offer
Transportation Services
Training Program
Meal Program
Competitive Salary
Benefits
Referral Program
Start your career today with Horizon TelesourceApply Now!
By submitting this form you are authorizing Horizon Telesource and its
subsidiaries to contact you. We value your privacy.
Contact Us
